Quiet rooms to assist guests prone to sensory overload
In the spirit of ‘hayyakum’, Expo 2020 Dubai to give all visitors a warm welcome
Expo 2020 Dubai promises an unforgettable experience for all visitors, regardless of their age, background or physical or mental abilities.
In the spirit of ‘hayyakum’ – a traditional Emirati greeting used to welcome guests – Expo 2020 aims to host the most inclusive World Expo in history, which also means providing respite for those visitors who may suffer from anxiety or sensory sensitivities.
As the world observes World Autism Day (2 April), Expo 2020 is working with local organisations to create four quiet rooms or ‘decompression areas’ for visitors on the autistic spectrum or those prone to sensory overload. It will be the first event in the UAE to provide such a facility.
The rooms will form part of a truly accessible Expo 2020 site designed to cater to all needs and featuring a variety of amenities to empower visitors in line with the key subtheme of Opportunity.
Expo 2020 will transport visitors to new worlds through its immersive pavilions, where 190 participating countries will showcase the best of their culture and innovations.
Maitha Ahmad Al Yousuf, Assistant Manager-Guest Services, Event Operations – Front of House, said: “Expo 2020 will be the first event in the UAE to provide such a facility, which is just one part of our determination to be inclusive across the entire journey to delivering Expo 2020 Dubai.”
Based on Expo 2020’s event principles of equity, dignity, functionality and independence, all visitors will be able to move around and experience the site without depending on others.
From mobility services such as wheelchairs and charging stations, strollers and electric vehicles, to rest areas and staff assistance, Expo 2020 has the amenities to support every single visitor journey, creating an Expo for everyone.